Shipping & Returns

Shipping Information

- 📦 All orders are processed within 1 business day (Mon–Fri)
- 🚚 We ship anywhere in the UK via Royal Mail, Evri, or DPD
- ⏱️ Estimated delivery time: 2–4 business days
- 📫 You will receive tracking details once your order is dispatched

Returns & Exchanges

- ✅ We accept returns within **14 days** of delivery
- 🎯 Items must be unused and in original packaging
- 💰 Refunds are issued to your original payment method within 5–7 days after inspection

To request a return, please email us at: **support@virosagroup.com**  
Include your order number and reason for return.

Damaged or Incorrect Items?

We’re here to help!  
If your order arrives damaged or is incorrect, contact us within 48 hours and we’ll replace it or offer a full refund.

Note: Return shipping is covered by the customer unless the item is faulty or incorrect.

Thank you for shopping with VIROSA.